FAQ
Q: How can I browse the Product collections?
A: You can browse our Product collections on our website or through our WhatsApp catalog. Click on the collections tab or use the WhatsApp link to explore.
Q: How can I place an order?
A: Simply select the items you love, choose the desired options (if applicable), and proceed to checkout. Follow the prompts to provide your shipping details and complete the purchase.
Q: What payment methods do you accept?
A: We accept various payment options, including credit/debit cards, net banking, and mobile wallets. Choose the method that is most convenient for you during the checkout process.
Q: What is your shipping policy?
A: We offer nationwide shipping across India. Your order will be processed and delivered to your doorstep within the specified timeframe. For more details, please refer to our Shipping Policy page.
Q: Can I track my order?
A: Yes, once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment until it reaches you.
Q: What if I need to return or exchange an item?
A: All sales at Lootsy are final. We do not offer returns or exchanges for any items. Please ensure you carefully review product details before making a purchase.
Q: How can I contact customer support?
A: For any queries or assistance, you can reach out to our customer support team by filling out the contact form on our website or by sending an email to support@lootsy.in. We are here to help you!
Q: What is the estimated delivery timeline for orders, from minimum to maximum, at Lootsy?
A: The delivery timeline for orders at Lootsy may vary depending on various factors. Typically, the minimum delivery time is around 3-5 days, while the maximum delivery time can extend up to 7-10 days. Please note that these timelines are approximate and subject to change based on the delivery location and other circumstances. We strive to ensure timely delivery and provide regular updates on the status of your order.